"The driver didn't arrive on time for pickup due to traffic, but he contacted me in advance, so I felt at ease. The vehicle was also larger than expected, making for a comfortable ride."
"The driver was accommodating and waited for me, as my luggage was delayed.
Driver had a Pruis, which was acceptable.
Personally, I prefer a meet and greet inside the airport building, especially if it is the first time I arrive at an airport. As an international visit, I do not have access to data to communicate on the website with the driver. Therefore prefer a SMS service. "